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Payments Perspectives Blog

Local Heroes: U.S. Community-Based Banks Emerge From Crisis with Global Lessons

Margaret Shine |

For financial services companies of all sizes, time and history are starting to uncover the lessons from the 2008 financial crisis.  Bottom line: The US banking landscape, as well as the payment habits of consumers, were changed substantially. While the top tier of US banks have progressed and stabilized since 2008, community-based institutions played their
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Ajay Banga on Morphing MasterCard into a Technology Company

Theodore Iacobuzio |

Take a look at MasterCard Worldwide’s own Ajay Banga in Fortune magazine on how he’s turned the company into a technology enterprise. He’s been a busy guy lately—check him out at the Wharton School’s publication here.

Merchant Scope: How to Bank On SME Merchants

Nitin Sumangali |

If there was one dominant statistic from our recent Merchant Scope study “Small-To-Mid Sized Merchants Seek Competitive Technology in an Omni-Channel World” it was this: 90 percent of small-to-medium-sized merchants have an eCommerce presence. Only 20 percent can take live orders and process payments. It is a daunting gap, especially when stacked against the technology
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Smart Wallet, Smarter Consumer Behavior: Just Think Twice, It’s All Right

Nicole Yap |

When we want something, we want it as fast as possible. With the addition of new technology, shopping has never been easier; items go from merchant to consumer in a matter of seconds. The release of the new Amazon Fire phone capitalizes on this idea of making transactions quick and easy. From a consumer perspective,
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Why Should Banks Care about Wearables? Last in a Series

Alissa Saoutina |

The answer is:  wearable technology has an impact on consumer expectations for experience and usability of various products outside of daily fitness tracking—which is the context in which you usually hear about wearables. Banking and wearables are in the similar business of tracking consumer activity (steps vs. transactions) and presenting information in a format that
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