Christina Sommer
Vice President, Global Insights
Christina Sommer is a Vice President in the Global Insights group of MasterCard Worldwide.
She has 14 years of experience in the financial services industry, specializing in retail banking and payments strategy. Her current responsibilities involve applying market, consumer, and financial insights to improve business results for MasterCard and its customers globally.
It seems those consumers who use the Internet favor convenience over fear. In a recent study commissioned by Jumio, 83 percent of respondents are worried about identity theft, while still continuing to conduct their financial business online. In fact of the 26 percent of respondents who have been victimized by online or mobile fraud, half
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With any new technology there is always a chicken-or-egg discussion. What will it take for—name the product—to be successful? The same product adoption curve holds true with the discussion around mobile payments. The difference is, that mobile payments are not just a new technology entering the market, but there are also a host of new
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This week in New York at the National Retail Federation’s yearly conference, a theme of change and evolution in the retail world resonated loudly. Multi-channel shopping, new payment form factors, and use of social media were all topics of discussion on the stage and in the hallways. It is clear change is happening now and
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Intuitively we all know that small businesses make the world tick – they are where you buy the newspaper on your way to the train in the morning, where you pick up your dry cleaning on your way home and where you share meals with your family. But do you know just how much these
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I often get the opportunity with financial institutions to discuss consumer trends and how these impact our industry. One of the key findings of the trends research we analyze is that the youth and the affluent tend to be the leading segments – and then everyone else eventually follows suit. These discussions naturally drift toward
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Mobile Payments are starting to take shape in the United States and Canada. Yes, as we say on the Mobile Payments Readiness Index (MPRI), it’s still very early days for this payment type; however some promising things are beginning to happen. Just last Friday, Rogers Communications, Inc., the largest telco in Canada, and CIBC unveiled
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As we continue to showcase the Mobile Payments Readiness Index (MPRI) around the world, I have enjoyed the discussions with colleagues, clients, analysts, and consultants about the unique challenges each market must address if mobile payments are to succeed. On the heels of yet another conference where the MPRI will be featured– this time at
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