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Recent Blog Posts

Poland’s Digital Evolution: Consistency and Strength

John Gaffney |

The phrase “the next billion users” is starting to appear in the digital lexicon. The next billion Internet users—fully 25 percent of the current total—will come from the 60 percent of the global population still not digitally connected. The next billion users will also in large part depend on individual countries’ readiness for new users,
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The Omnichannel Shopping Experience: The Coming Wave

Alissa Saoutina |

Omnichannel retailing has two sides to it—you have to manage the consumer experience and your operations and employees’ training. Providing employees, who have direct interaction with consumers, processes that enable them to succeed in the omnichannel world is crucial. The underpinning of a successful employee incentive program is the ability to tie consumer purchases to
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SXSW Diaries, Volume 1: Big Data Isn’t Enough

Nitin Sumangali |

Unlike in years past where major apps like Twitter and Foursquare hit the mainstream at the festival, SXSW 2015 was focused a little closer to Earth. SXSW? The South by Southwest Festival in Austin began in 1987 as a showcase for music, added film and multimedia in 1994, and renamed the multimedia festival SXSW Interactive
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The Looming EMV Deadline: Riding to the Edge

Nitin Sumangali |

For people in the U.S. payments industry, the October 2015 EMV deadline is like a term paper assigned at the start of the semester: you knew its date would come someday, but you imagined you’d have everything figured out by then. But a recent Aite report indicating that 34 percent of merchants had never heard
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Snowmageddon: Big Data Gets Localized

Annabel Truscott |

Cristobel von Walstrom from MasterCard Advisors recently presented at the Local Data Summit in Denver. Working with the mapping, analyses and visualization company CartoDB, she bought to life the commerce impact on Boston of the Jan. 27 snow storm. By examining spend patterns by ZIP Codes at key industry segments such as grocery, hardware and
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