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Recent Blog Posts

Branch Numbers Don’t Lie

Alissa Saoutina |

The headlines indicating a perception of the ineluctable doom of the bank branch in the U.S. as a viable channel stand in contrast to the number of location openings by the largest U.S. institutions. As the payments blog Let’sTalkPayments reports, Bank of America is one of the national banks leading in the diminishment of its
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Luxury and the Tempered But Tactical U.S. Consumer

Theodore Iacobuzio |

Great evening yesterday at the Luxury Marketing Council’s sort-of weekly thought-leadership get together. There was no need to tell the audience that the drastic and permanent changes in post-crisis U.S. consumers as rendered in our latest installment of credit/debit have a direct effect on luxury brands, luxury stores and luxury experiences. The point is that
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Datafication: The New Buzzword for Business

Irving Wladawsky-Berger |

I first encountered the term “datafication” in Big Data: A Revolution That Will Transform How We Live, Work and Think by Kenneth Cukier and Viktor Mayer-Schönberger.  “Datafication” they say, is the ability to capture as data many aspects of the world that have never been quantified before. Big data now enables us to quantify almost
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Advanced Segmentation: The Next Level for Big Data

Rohit Chauhan |

These days, merchants have almost unlimited data possibilities. They have the capability to understand where their customers shop, what they buy, what they prefer in terms of needs and values of products, and what networks they identify with. Most important, retailers can be informed about what customers do when they’re not shopping with them. But
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Safety and Security Infographic Series 3: The Tale of Demographics

Nitin Sumangali |

Global Insights has been producing a series of infographics about consumer attitudes to the security of personal and payments information in eCommerce. These infographics are the result of survey work conducted across six global markets and uncovers both attitudes and behavior that brings more depth to our understanding of just what is driving consumers’ decisions around
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As Entertaining as Shopping

Alissa Saoutina |

The recent Retail Marketing Society’s event (held at FIT on June 9th) was called “Reinventing The Store.” It was an ambitious title and largely delivered on. The speakers and panelists discussion focused on the physical store as a source of entertainment and engagement for consumers. Among the stars were Tony Spring (CEO of Bloomindales), Paco
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The Story of Savings and Credit at CFSI Emerge 2015

Nitin Sumangali |

I’ve written about my recent trip to Austin for the CFSI Emerge conference, and one of the most interesting panel discussions I attended there was called “Spikes and Dips – Serving Americans with Cash Flow Management Challenges.” In that panel, Rachel Schneider from the CFSI restated an idea that I think many people might know
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