Monthly Archives: March 2015

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Vive la France: Country Outpaces EU in Digital Evolution

The Digital Evolution Index continues to get high-level attention, landing a feature in Foreign Affairs. Continuing our analysis of individual countries, this week we’re focused on France. The DEI, was developed by MasterCard Global Insights and the Fletcher School for International Affairs at Tufts University. The DEI methodology measured the current capacity of 50 countries
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The Omnichannel Shopping Experience: The Coming Wave

Omnichannel retailing has two sides to it—you have to manage the consumer experience and your operations and employees’ training. Providing employees, who have direct interaction with consumers, processes that enable them to succeed in the omnichannel world is crucial. The underpinning of a successful employee incentive program is the ability to tie consumer purchases to
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