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Amit Jain is part of the Global Payments Strategy Knowledge Center in MasterCard Advisors. The Payments Strategy team works with MasterCard clients around the world to develop and implement successful strategies across their payments businesses.
Mr. Jain is a seasoned professional with nearly 15 years experience in the industry including financial services, management consulting, venture capital and technology. A key focus of Mr. Jain’s career has been to work with senior executives on key strategic issues affecting their business.
In his current role at MasterCard Advisors, Mr. Jain oversees thought leadership and knowledge management globally across the organization. Mr. Jain has also led large global payment strategy projects including Global expansion strategy for MasterCard Bill Pay, Impact of Durbin and E-Commerce trends in Europe. Prior to MasterCard, Mr. Jain worked in a senior strategy role at Citi. Mr. Jain joined Citi from Booz Allen where he was an engagement manager in the strategy practice and worked across a broad set of industries to drive growth strategies for senior clients. Mr. Jain has also worked in venture capital and started his career by spending 5 years in IT leading large technology projects.
Mr. Jain received an MBA from the Ross School of Business at University of Michigan, Ann Arbor and a BS (eng) from Indian Institute of Technology, Delhi.
As detailed in my last post, “omnichannel” must be redefined to become an operational and supply chain infrastructure term. Redefinition then allows focus on the customer experience. When businesses interact with each other efficiently they can then turn to interact with customers efficiently. When the omnichannel customer experience is refined, customer value can be increased.
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