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Recent Blog Posts

How Retailers Achieve Customer Engagement and Loyalty

Sebastien Galperti |

Business in general may be coming out of an austerity climate, but life for many retailers has been more difficult than ever. Customers have changed their habits; new competitors have come to the fore; prices have been slashed. Retailers cannot therefore be complacent when it comes to customer engagement and loyalty. Following on from my
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Holiday Shopping: Inventory, Customer Loyalty and the Omnishopper

Andi DeFonce |

If it’s not in stock, don’t be in shock if your customers decide to make their purchases elsewhere. In the heart of the holiday shopping season, as the volume of shopping increases due to consumers’ taking advantage of “hot” deals, Global Insights has been looking at consumers’ attitudes regarding their shopping. The key to loyalty
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Transforming Financial Services – A Panel on Fin Tech Innovation

Nitin Sumangali |

Financial services are the target of a lot of technology attention as there are increasing efforts to innovate new products and solutions. At a recent panel discussion moderated by frog design, I got to hear from key industry players at companies like MasterCard, Venmo, Fidelity and Moven about what this future of financial services innovation
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The Omnishopper on TV: A Panel Discussion with MasterCard Advisors

Theodore Iacobuzio |

Recently your agent talked to two of the smartest people regarding about the findings coming out of Global Insights’ Omnishopper research. Those two would be Gary Kearns, the man who runs MasterCard Advisors’ Information Services business, and Lynn Feinson, who leads its Managed Services business. It’s a panel discussion, found here, we think you’ll find
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