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Recent Blog Posts

Omnishopper Rules, and Amazon Is Getting It

Theodore Iacobuzio |

We all know that the Internet was going to rule retail, right? That it would precipitate a race to the bottom as price and only price would rule, right? That showrooming would eliminate return business, right? RIGHT? Well, stores may be closing, but they’re opening too, as Jeff Bezos (subscription required) could tell you. Maybe
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Latin American Credit Unions Get It: Millennials Rule (or Shall), and Technology Is Their Passion; Plus, Omnishopper

Theodore Iacobuzio |

Credit unions in Latin America are well aware that their future lies with millennials, and that this means their future resides in technology. That was the number-one takeaway for your agent during the World Council of Credit Unions (WOCCU) Latin America meeting last week in beautiful, if steamy, Cartagena, Colombia. Oh, that and they dig The
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The Connectors Project in Colombia: WOCCU 2015

Nitin Sumangali |

The World Council of Credit Unions (or WOCCU) is hosting a technical workshop for its members in Cartagena, Colombia this week. Global Insights’ very own Ted Iacobuzio is in attendance. Ted will be discussing a number of recent Global Insights projects that are of interest to the attendees, including the Retail CMO’s Guide to the
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Strategy for Credit Unions: Ted Iacobuzio on CUBroadcast

Nitin Sumangali |

Global Insights’ own Ted Iacobuzio was recently interviewed on CUBroadcast.com, a talk show about credit unions. Using some of the findings from the Road to Recovery series, Ted spoke with CUBroadcast about how the financial crisis has changed the way consumers save and spend, and what it all means for the credit union movement. To
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Omnishoppers Stay Cool to Online Grocery

John Gaffney |

Depending on who you pay attention to online, “everyday” shopping (grocery, health, and beauty products) is either the next big thing or the next healthy niche. Amazon, eBay, Google, and other online powerhouses are betting on everyday items to take off. Recent MasterCard research in “The Retail CMO’s Guide to the Omnishopper” research shows current
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Future of Retail Payments Will Be in the Customer Experience, Not the Technology

Sebastien Galperti |

The payments industry is on the move. We are witnessing changing customer behaviors, intensifying competition, and investors taking more risks. You just have to look at the number of financial technologies starting in this space and the money being poured into them. According to Accenture (registration required), fintech start-ups have raised $700 million between 2008 and
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