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Recent Blog Posts

Omnishopper 2016: Consumers Hit the Repeat Button At Retail

John Gaffney |

The current retail environment may seem to be chaotic on the surface. But MasterCard’s recent research report The Retail CMO’s Guide to the Omnishopper paints a picture of a consumer satisfied with the shopping experience as currently configured–digitally. That is to say it is an experience largely informed, if not determined, by device proliferation. Eighty-two
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Road to Recovery: Why We Bank Where We Bank

Nitin Sumangali |

The Global Insights team here at MasterCard produces a report every year as part of our Road to Recovery series; it examines trends and shifts in the U.S. consumer’s payment behavior and financial confidence. Want to know why so many U.S. depositors maintain multiple DDAs? The most recent edition has just gone out today. To
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Smart Cities Week, Washington, 2015: What Makes a City Smart?

Theodore Iacobuzio |

What makes a truly digital city? That was the question your agent was asking himself as he attended sessions, visited exhibits and buttonholed colleagues at Smart Cities Week, Sept. 15-17, here in Washington, DC. Is it people? Is it networks? Is it education? Is it payments (MasterCard’s own Sarah Quinlan gave that a resounding yes)?
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Omnishopper 2016: Meeting The Smarter Shopper

John Gaffney |

It is the consumer, not the channel, who has and will continue to define retailing. The consumer who transcends channels, and in some cases borders, is what MasterCard Global Insights is calling the “omnishopper.” Our new research initiative The Retail CMO’s Guide to the Omnishopper goes live today. It shows that the omnishopper’s affinity for
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How to Make Big Data More Usable

Nitin Sumangali |

Big data has exploded over the past few years, as companies across industries are grappling with both the increased volume and growing velocity of the sources of data. How to harness all this data and use it to make better decisions requires sophisticated types of advanced analytics in order to separate the truly useful data from
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